Part of my role as a reviewer is placing an order to writing websites and assessing their capacity to demonstrate expertise in addressing the following criteria. The analysis examines the capabilities of mycustomessay.com.
I ordered a 24-hour, 1-page reaction paper. The focus of the paper is about an article I uploaded to the website. After a few hours, I got an email that a writer took my paper, and received notification from the writer. I got the paper six hours before the deadline. The original document lacked a specific part I included in the instruction. Thankfully, the support processed the revision request and got the paper before the original deadline, I specified.
My Custom Essay offer various writing services to clients. In the home page, customers can view specific links that give them an overview of the company’s capabilities. I think it is an effective way to understand their scope and capabilities. As a suggestion, there should also be a unique page where you can find these services. The approach helps to categorize items according to discipline, essay type, and services.
The price page of My Custom Essay provides a simplified way to price academic writing, editing/formatting, and business writing services. These capabilities help clients determine a basis of how much they should need to get a quality paper from a High School, College, Master’s, and PhD level. As a reviewer, I found the price competitive with other writing websites.
For first time users, the My Custom Essay is generous to offer discounts. In my case, I used the code GETHOT20 to get a 20% discount for my one-page paper. Initially, I got a quote of $31.50 per page for a College level, 24-hour urgency paper. After applying the 20% discount, I paid $25.20 which gave a total savings of $6.30. I think it is one of the highest discounts given to first-time clients.
The support that I got was helpful. I talked to the agent via the chat tool. She responded to my questions entirely and tried her best to address concerns regarding payment. However, her response to some points felt generic and copy-pasted from a company template. A more interactive response can stimulate engagement and potential sale.
The writer delivered within the deadline. I got the paper earlier which was good because I needed to send it for revision. While I have no complaints about the delivery, I just got concerned that the writer was unable to follow all of the instructions in the paper.
My Custom Essay is a legitimate essay writing provider. As a first-time client, I found the 20% discount beneficial in reducing the price. The links to services were useful in helping to identify the writing necessary. However, I got worried about the quality of paper as I had to return it for revision. Overall, I think that first-time clients should communicate openly with the writer to follow-up and get a complete and well-written product.